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Terms And Conditions

Peet's Coffee Terms and Conditions of Use

Effective Date: September 5, 2025

Peet’s Coffee Inc. (“Peet’s”) offers this website to allow you to shop for coffee, tea and other products online, to locate Peet’s products and retail locations, licensed locations, and grocery stores, and to help you learn more about Peet’s and how our coffees and teas are grown, purchased, roasted, and blended. These Terms and Conditions of Use apply to peets.com and the Peet’s Coffee mobile app, as well as the websites (and mobile apps) of our affiliated brands (collectively, “Sites”).

By using the Sites, you agree to these Terms and Conditions of Use and Peet’s Privacy Notice https://www.peets.com/pages/privacy-notice. The Sites are intended only for the use of persons age eighteen (18) or older. We reserve the right to modify or update these Terms and Conditions of Use at any time. Please be sure you have read and agree to our current Terms and Conditions of Use.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION THAT MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING REQUIRING INDIVIDUAL ARBITRATION OF ANY POTENTIAL LEGAL DISPUTES BETWEEN YOU AND PEET’S AND WAIVING ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

PRIVACY: Peet’s cares about your privacy. Please read our Privacy Notice https://www.peets.com/pages/privacy-notice which outlines how our Sites will collect information about you, how information will be shared and secured, and certain rights you have with respect to your information. We reserve the right to modify or update our Privacy Policy at any time. Each time you use the Sites, you agree to all terms of our current Privacy Policy.

TRADEMARKS: Peet’s is the owner of numerous trademarks, logos, emblems, and trade dress, all of which represent our vision to provide gold-standard specialty coffees and teas. We own several trademarks and service marks that have been registered with the United States Patent and Trademark Office. These include Peet’s®, peets.com®, Peet’s Coffee®, Big Bang®, Café Domingo®, Espresso Forte®, Ethiopian Super Natural®, Fog®, Gaia Organic Blend®, Garuda Blend®, Jubilant®, JR Reserve Blend®, Jubilant®, Major Dickason’s Blend®, Mighty Leaf®, Peetniks®, Pride of the Port®, Snow Leopard®, The Black Tie®, The Original Craft Coffee®, and Uzuri African Blend®, among others. You may refer to Peet’s trademarks in a manner that is not misleading and clearly acknowledges Peet’s ownership of our marks. By using the Sites, you acknowledge our ownership of our marks and agree not to challenge our rights. You may not use any of Peet’s marks or trade dress in any manner that would lead to confusion as to the source of any product or service, or in any manner that would falsely suggest that Peet’s is affiliated with, endorses, or sponsors any product or service. Our Sites may include references to marks that belong to other parties. These marks are the property of their respective owners, which may or may not be affiliated or connected with us in some way. We do not authorize you to use any third party’s marks.

COPYRIGHT: As between you and us, we own and reserve all rights, titles, and interests in and to our Sites. This includes the copyright in the software and code that allow you to operate the Sites and the copyright in all content including text, graphics, and images. We hereby grant you a limited nonsublicensable revocable license to use our website for personal noncommercial use. You may not copy, distribute, perform or display publicly, prepare derivative works based from, or use our Sites except as expressly provided in these Terms and Conditions of Use unless you receive our prior written permission. You may not use our Sites to collect data or account or other information. You may not reverse engineer any part of our Sites. We reserve the right to terminate your license to use of the Sites if you do not comply with these Terms and Conditions of Use.

ACCURACY OF INFORMATION: We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Sites is accurate, complete, current, or error-free. All weights and size dimensions are approximate. All features, content, specifications, products and prices of products and services described or depicted on the Sites are subject to change at any time without notice. Peet’s makes all reasonable efforts to accurately display the attributes of our products, but we cannot guarantee that your computer will accurately display all attributes. The inclusion of any products or services on the Sites at a particular time does not imply or warrant that these products or services will be available at any time.

We may make changes to information about price and availability without notice. The price displayed on the Sites may differ from the price for the same item sold as in-store merchandise. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. If a product offered by us is not as described or pictured, your sole remedy is to return it in an unused condition for a refund. In the event of an error, whether on the Sites, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to cancel your order and obtain a refund. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Peet’s shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Peet’s shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Peet’s shall immediately issue a credit to your credit card account in the amount of the charge.

User Accounts: Users of the Sites age eighteen (18) and older may register for an account to purchase products and register their Peet’s card account. If you are under the age of eighteen (18), you may not register for access to an account and you may only purchase our products through and with the consent of a parent or guardian. When you register for an account, you hereby represent that:

  • You meet the age requirements posted on the Sites;
  • The information you provide is accurate, current and complete, and you agree to maintain and promptly update your information so that it remains accurate, current and complete;
  • You will be responsible for all activities and transactions that take place and all materials posted by you or anyone using your account;
  • You will be solely responsible for maintaining the secrecy and security of your account and password and for restricting access to your computer.

We reserve the right to terminate any user account or cancel product orders in our discretion.

Users age eighteen (18) and older may also sign up to receive promotional emails from us. When you ask to be placed on our email list, you hereby confirm that you are over the age of eighteen (18) and that you wish to receive promotional emails from us. If you are receiving promotional email from us and would like to be taken off our list, simply click the link at the bottom of any email to unsubscribe.

Reviews and Other Submissions: We allow visitors age eighteen (18) or over and our own employees to post reviews of our products. We also publish on our Sites user reviews that we have been permitted to reproduce from other sources, such as social media or other third party websites. Though we welcome users to share their opinions with others, we do not conduct tests to ensure that experiences described by users are typical. Our employees are allowed but not required to post product reviews. Product reviews by our employees on our Sites are clearly marked as such. We are proud of our workforce and we compensate employees for their work, but we do not provide any special payments or incentives to our employees beyond their normal compensation for them to post product reviews. In some instances we provide samples of our products or other incentives to bloggers who post reviews that appear on our Sites. We require bloggers who post reviews of our products to disclose the nature of any product sample or incentive we have provided in each such post.

When you submit material to us (including comments, photographs, and other content) such as through our Sites, by email, or through social media, you (a) acknowledge that you have read and agree to these Terms and Conditions of Use; (b) grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free and fully-paid, transferable (including the unlimited right to sublicense to others) right to use, copy, publically perform, display, distribute and create derivative works from any content or material you submit; (c) represent that you own all right, title and interest in and to that material; and (d) agree that we may publish all material, including but not limited to material that may contain indicia of your personal identity or that of others. You may not submit content to the Sites or use it in any manner that:

  • Is offensive, violent, promotes racism, bigotry, hatred, harassment or physical harm of any kind against any group or individual;
  • Is libelous or slanderous;
  • Exploits people in a sexual or violent manner, is pornographic or contains nudity, violence or offensive subject matter or contains a link to a website containing such material;
  • Involves any automated use of the system such as, but not limited to, using scripts to add friends or send comments or messages;
  • Collects others' names, personal information or contact information by electronic or other means for any purpose;
  • Constructs any links from any page on our Sites to any other site on the internet, or frames any page from our Sites on any other website;
  • Uses any automated or computerized process we have not previously authorized to access, obtain or download data or content;
  • Circumvents or modifies, attempts to or assists another in circumventing or modifying any security technology or software that is part of our Sites;
  • Interferes with any standard technical measures used by copyright owners to identify and protect copyrighted works;
  • Transmits or disseminates any kind of material that contains viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality or operation of any computer software or hardware or telecommunication systems of third parties, interrupt the normal execution of communications, interfere with or interrupt the services provided on our Sites otherwise permits the unauthorized use of or access to a computer or a computer network; or
  • Uses the Sites and its services in a manner inconsistent with any and all applicable laws and regulations.

We have the right, but no obligation, to remove any submitted content for any reason. We may, at our sole discretion, remove any content that violates these terms and or is deemed to be objectionable or inappropriate for any reason.

RECURRING SUBSCRIPTIONS: By signing up for our subscription services in the amount and frequency referenced at checkout, you will automatically continue to receive and be charged the same amount for each installment until you cancel, pause, or change your subscription preferences. You must cancel your membership before it renews in order to avoid billing of the subscription fees for the next billing cycle.  Your subscription will continue indefinitely until terminated in accordance with the agreement.

Your subscription may be cancelled at any time by emailing customerservice@peets.com, logging into your account, or by phone at (800) 999-2132 Monday through Friday, 6 A.M. – 6 P.M. PT (from Mexico and countries outside of North America, please call (510) 594-2950). If cancelling via phone or email, please contact us at least 72 hours before the date you are scheduled to be charged next.

Third Party Links: From time to time, the Sites may contain links to websites that are not owned, operated or controlled by Peet’s or its respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave the Sites. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other website(s). Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other Sites, or the results that you may obtain from using any other Sites. If you decide to access any other Sites linked to or from the Sites, you do so entirely at your own risk.

COPYRIGHT CLAIM POLICY: We do not permit anyone to post materials on our Sites that infringe the copyrights of others. If you believe any content on our Sites infringes your rights or if you are acting with consent on behalf of someone who does, please send us notice through our Copyright Infringement Claims Procedure (see below).

NO WARRANTY: Our products and services, including the Sites and all information we or third parties provide on the Sites, is provided to you “as is” and you use all of the foregoing entirely at your own risk. We make no representations, warranties or guarantees of any kind whatsoever regarding its availability or the correctness of any content thereon, or that it will provide any feature or capability, or be suitable for any particular purpose. To the maximum extent permitted by law, we disclaim, and you waive, all warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title or non-infringement, or any warranty that may arise by usage of trade, course of dealing or course of performance of this agreement. Without limiting the foregoing, you acknowledge and agree that no software, online platform or website can be entirely secure or free of risk of security breaches or attacks by third parties, and that we make no warranty or representation that our online platform or Sites will be secure or free from data breaches or cyber-attacks. 

LIMITATION OF LIABILITY: To the extent permitted by law, you and we each agree to limit claims for damages or other monetary relief against each other to direct and actual damages or statutory damages, regardless of the theory of liability. This means that neither of us will seek any indirect, special, consequential, treble, or punitive damages from the other, nor will either of us be entitled to recover such damages. This limitation and waiver also applies to any claims you may bring against any other party to the extent that we would be required to indemnify that party for such claim. You agree we are not liable for problems caused by you or a third party, or by any act of God, nature, epidemic, or pandemic. Applicable law may not allow the limitation of liability, implied warranties or the exclusion or limitation of certain damages set forth above, so this limitation of liability may not apply to you. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of Peet’s under such circumstances shall be limited to the total amount which you have paid to Peet’s, in exchange for our products and services.

You shall indemnify, defend (including by paying reasonable attorneys’ fees and costs), and hold harmless Peet’s and its affiliates, and each of their officers, directors, shareholders, agents, representatives, licensees, and employees (each, an “Indemnified Party”), from and against any and all claims, losses, liabilities, damages, actions, lawsuits and other proceedings, judgments and awards, and costs and expenses (including, without limitation, court costs and reasonable attorneys’ and consultancy fees), arising directly or indirectly, in whole or in part, from your use of, or inability to use Peet’s product or service or other offering, whether based in contract or tort (including strict liability) and regardless of the form of action. An Indemnified Party may participate in the defense by counsel of its own choosing, at its own cost and expense. You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party’s prior written consent. 

RESOLVING DISPUTES: Before either party may file a claim against the other, we both agree to try to participate in good faith informal efforts to resolve the dispute before starting an arbitration or initiating an action in small claims court (“Informal Dispute Resolution”). You and Peet’s agree that as part of these efforts, either party has an option to ask the other to meet and confer telephonically (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you must also personally participate.

To initiate Informal Dispute Resolution, a party must give notice in writing to the other party (“Notice”). Such Notice to Peet’s that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to legal@peets.com, or regular mail to Legal Department, Peet’s Coffee, Inc., 1400 Park Avenue, Emeryville, CA 94608. The Notice must include: (1) your name, telephone number, mailing address, e‐mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of the dispute. Peet’s will send Notice and a description of the dispute to your email address or regular address on file.

The Informal Dispute Resolution process lasts 60 days and is a mandatory precondition to commencing arbitration. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in Informal Dispute Resolution.

AGREEMENT TO ARBITRATE: You and Peet’s agree to resolve any claims relating to these Terms and Conditions of Use and/or our relationship through final and binding arbitration, except as set forth under “Exceptions to Agreement to Arbitrate” below. This agreement to arbitrate and the associated arbitration provisions will also apply to any claims asserted by you against any present or future Released Party (as defined above) to the extent that any such claims arise out of your access to, the provision of content, services, and/or technology through, and/or use of the Sites or our products and services.

LOCATION OF ARBITRATION: The arbitration shall be held in Emeryville, California, or any other location as agreed upon between you and Peet’s. You and Peet’s further agree to submit to the personal jurisdiction of any state or federal court in California, to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

OPT-OUT OF AGREEMENT TO ARBITRATE: You can decline this agreement to arbitrate by sending a letter to Peet’s that must be postmarked within 30 days of your first acceptance of terms containing an arbitration provision or by sending an email to legal@peets.com within the same time period. The letter or email must specify your first and last names, mailing address, and explain that you are opting out of these Terms and Conditions of Use’s arbitration provision. If you opt out of these arbitration provisions, Peet’s will not be bound by them either.

ARBITRATION PROCEDURES: The arbitration shall be conducted by a single arbitrator, governed by the rules of JAMS that are in effect at the time the arbitration is initiated available at www.jamsadr.com or by calling JAMS at 1-800-352-5267 (referred to as the “JAMS Rules”) and under the rules set forth in these Terms and Conditions of Use. We may also mutually agree in writing to have the arbitration conducted by telephone or based on written submissions.

ARBITATION AND ATTORNEY’S FEES: You will be required to pay the applicable fee for consumer arbitrations when initiating the arbitration. Peet’s will pay all other arbitration fees, unless the arbitrator finds the arbitration to be frivolous. You are responsible for all other additional costs that you may incur in the arbitration including but not limited to attorneys’ fees and expert witness costs unless Peet’s is otherwise specifically required to pay such fees under applicable law. The arbitration shall be conducted in accordance with the JAMS streamlined Arbitration Procedure Rules for claims that do not exceed $250,000 and JAMS comprehensive Arbitration Rules and Procedures for claims exceeding $250,000, excluding any rules or procedures governing or permitting class actions. The decision of the arbitrator will be in writing and binding and conclusive, and judgment to enforce the decision may be entered by any court of competent jurisdiction. Peet’s and you agree that dispositive motions, including without limitation, motions to dismiss and motions for summary judgment, will be allowed in the arbitration. The arbitrator must follow these Terms and Conditions of Use and can award the same damages and relief as a court, including injunctive or other equitable relief and attorneys’ fees. Notwithstanding the foregoing, Peet’s and you agree not to seek any attorneys’ fees and expert witness costs unless the arbitrator finds that a claim or defense was frivolous or asserted for an improper purpose. In which case, either party may be awarded attorneys’ fees and costs if permitted by law. Peet’s and you understand that, absent this mandatory arbitration provision, Peet’s and you would have the right to sue in court and have a jury trial. Peet’s and you further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.

SEVERABILITY: Except as explicitly provided herein, if any clause within these arbitration provisions is found to be illegal or unenforceable, that specific clause will be severed from these arbitration provisions, and the remainder of the arbitration provisions will be given full force and effect.

EXCEPTIONS TO THE AGREEMENT TO ARBITRATE: Either you or Peet’s may assert claims, if they qualify, in small claims court with jurisdiction over the claim, provided the informal dispute resolution described above was unsuccessful. Either party may bring a lawsuit alleging intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.

NO CLASS ACTIONS: Peet’s and you agree that each party may only resolve disputes with the other party on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. We agree that class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU AND PEET’S ARE GIVING UP THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. EACH PARTY UNDERSTANDS THAT BY AGREEING TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU DO NOT AGREE TO ARBITRATION, YOU SHOULD OPT OUT OF THIS ARBITRATION PROVISION AS STATED ABOVE OR CEASE USING OUR SITE AND OUR SERVICES.

If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above shall be deemed null and void in their entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

SURVIVAL: This Arbitration Agreement and Class Action Waiver section shall survive any termination of your account or your use of our services.

JUDICIAL FORUM FOR DISPUTES: If the agreement to arbitrate is found not to apply to you or your claim, or for claims not subject to arbitration, you and Peet’s agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts in Alameda County. Both you and Peet’s consent to venue and personal jurisdiction there.

CHOICE OF LAW: You agree that the arbitration provision is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act (“FAA”), and not by any state law concerning arbitration. Although we have made no effort to publish the Sites elsewhere, it is accessible throughout jurisdictions worldwide due to its presence on the Internet. Each of these other jurisdictions have laws which may differ from those of California and from each other. Both you and Peet’s benefit from establishing a predictable legal environment in which to publish, access and use the Sites. By publishing, accessing, and/or using the Sites, you agree that all matters arising from or relating to the use and operation of the Sites will be governed by the laws of the State of California, without regard to its conflict of laws principles. If you choose to access the Sites from a location outside of California, you will be responsible for compliance with all local laws of such other locations.

RESERVATION OF RIGHTS: We reserve the right to make any changes to the Sites in its sole discretion without notice to users. We reserve the right to deny or block access to the Sites to anyone at any time and to terminate this agreement at any time without notice, in our sole discretion.

SEVERABILITY: If any provision of these Terms and Conditions of Use are found to be illegal or unenforceable, the remaining provisions of these Terms and Conditions of Use shall be unaffected and shall continue to be fully valid, binding, and enforceable.

ENTIRE AGREEMENT: These Terms and Conditions of Use and our Privacy Policy constitute the entire understanding and agreement between you and us with respect to the use of our Sites.

Feedback: We welcome your feedback, suggestions and other communications regarding our Sites and the information, products and services made available through our Sites. Feedback may be provided through our Sites, social media forums, email, mail, surveys, verbal communications or other means. By providing such feedback you understand and acknowledge that:

  • Any feedback you provide is the exclusive property of Peet’s;
  • We may use your feedback in any lawful manner we deem appropriate without notice, permission or compensation; and
  • You have assigned to Peet’s all worldwide rights, title, interests, copyrights and other intellectual property rights in, to and from your feedback.

You should only provide feedback that you wish us to use accordingly.

CONTACT US

You may contact us at:

PEET'S COFFEE, INC.
1400 Park Ave
Emeryville, CA 94608

Customer Service
(800) 999-2132 Monday through Friday, 6 A.M. – 6 P.M. PT
From Mexico and countries outside of North America, please call (510) 594-2950.
customerservice@peets.com

Copyright Infringement Claims Procedure: We do not permit anyone to post materials on our Sites that infringe the copyrights of others. We have adopted and will follow the procedures outlined in Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, to address claims that copyright-protected material has been placed on our Sites without permission from the copyright owner.

Notice to Designated Agent: If you claim ownership of copyright in material posted on our Sites and you believe that posting it infringes your copyright -- or if you are authorized to act on behalf of a person who makes such a claim -- you may send us notice of your claim by filling out and submitting the or you may send an email or regular mail to the following:

    • MAIL:
      Legal Department
      Peet’s Coffee, Inc.
      1400 Park Avenue
      Emeryville, CA 94608
    • EMAIL: legal@peets.com
    • PHONE: (800) 999-2132 Monday through Friday, 6 A.M. – 6 P.M. PT
      From Mexico and countries outside of North America, please call (510) 594-2950.

Notice Requirements: To be sure we are able to address your claim, you must include the      following information in your notice:

      • Your physical or electronic signature: The notice should be signed either by the copyright owner of the infringing work or by someone authorized to act on the copyright owner’s behalf;
      • Identification of the copyrighted work you claim was infringed: If multiple copyrighted works are covered by the same notification, you may provide a representative list of the infringed works.
      • Identification of where on our Sites the copyrighted material can be found: Please provide a complete URL and any additional information necessary to enable us to locate and identify the claimed infringing material.
      • Your contact information: Please provide an address, telephone number, and, if available, an email address at which we can contact the complaining party.
      • Certification of Infringement: The notice must certify that the complaining party has a good faith belief that use of the material on our Sites is not authorized by the copyright owner, its agent, or the law.
      • Certification of Accuracy: The notice must also state that the information supplied is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you fail to comply substantially with these notice requirements you may experience delay while we seek supplemental information. In the event we are unable to obtain supplemental information that substantially complies with these requirements we may deny your request to remove or disable the material.

TAKEDOWN NOTICE: Upon receipt of proper notification of claimed copyright infringement, we will respond promptly to remove, or disable access to, the material.

COUNTER NOTIFICATION: After disabling or removing the alleged infringing material, we will take reasonable steps promptly to notify the user who posted the material that the material was removed or access was disabled. Thereafter, the user may provide a counter notification. To submit a proper counter notification a user must provide:

·       A physical or electronic signature of the user providing the counter notification.

·       Identification of the material that was removed or to which access has been disabled and the location at which the material appeared before it was removed or access was disabled.

·       A statement by the user that "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."

·       The user’s full name, address, telephone number, and user name.

·       If the user’s address is located within the United States, the following statement: "I consent to the jurisdiction of the Federal District Court in which my address is located and I will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person."

·       If the user’s address is not located within the United States, the following statement: "I consent to the jurisdiction of the Federal District Court for any judicial district in which Peet’s Coffee, Inc. may be found and I will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person."

ACTIONS UPON COUNTER NOTIFICATION: Upon receipt of a counter notification of the type described above, we will promptly provide the person who gave the original notice of infringement a copy of the counter notification. We will also inform the original claimant that we will replace the removed material or cease disabling access to the material unless we receive notice, no more than 10 business days thereafter, that the claimant has filed an action seeking a court order to restrain the user from engaging in infringing activity relating to the material.

REPEAT INFRINGERS: Posting infringing materials is a violation of our Sites’ Terms and Conditions of Use. We will not permit repeated violations of this policy. In appropriate circumstances, we may terminate any user account, disable the user’s password, or take other appropriate action with respect to any user or users if we make a reasonable determination that the user or users are repeat infringers.

MISREPRESENTATIONS: The DMCA, 17 U.S.C. § 512(f), provides for penalties against persons who knowingly materially misrepresent that material or activity is infringing or that material or activity was removed or disabled by mistake or misidentification. If you have questions about any notification or counter notification to be provided hereunder, please seek advice from knowledgeable counsel. THE INFORMATION PRESENTED HERE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL ADVICE.

These Terms and Conditions of Use and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned by us without restriction.

Questions or comments regarding the Sites, these Terms and Conditions  of Use and/or Privacy Policy, may be sent by email to customerservice@peet’s.com or by calling us at 323 850 2000.